Privacy Policy
Effective Date: March 2021.
Last Updated: March 2025.
At Digitaline Ltd, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.digitaline.rw or engage with our digital services, including web development, hosting, social media management, and digital marketing.
1. Information We Collect
We may collect and process the following information:
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Personal Information: Name, email address, phone number, business name, and address when you contact us, request a quote, or register for our services.
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Usage Data: Information automatically collected when using the website, such as IP address, browser type, access times, and pages visited.
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Payment Information: When you make a payment for our services, we may collect billing information (processed securely via third-party payment gateways).
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide and maintain our services
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To communicate with you regarding services or inquiries
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To process transactions and send invoices
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To improve our website and service offerings
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To comply with legal obligations
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For internal reporting and analytics
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
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Trusted third-party service providers (e.g., hosting providers, payment processors)
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Government or regulatory bodies, if legally required
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Digitaline team members and partners who are directly involved in service delivery, under confidentiality obligations
4. Data Security
We take data protection seriously. We implement appropriate technical and organizational measures to secure your personal information from unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your personal data
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Withdraw consent where processing is based on consent
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File a complaint with a data protection authority if you believe your rights have been violated
6. Cookies
Our website may use cookies to enhance user experience and track analytics. You can choose to disable cookies in your browser settings, but some features of the website may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Digitaline Ltd
Email: info@digitaline.rw
Phone: +250 781 495 754
Address: KK 2 Avenue, Kigali, Rwanda
